Transforming Care Management with Voice Notes+

In today’s fast-paced social care environment, managers are juggling multiple responsibilities. Overseeing staff, ensuring compliance, capturing outcomes for people who use care services, attending meetings, and maintaining detailed records can feel overwhelming. Traditional note-taking and reporting methods often consume hours each week, pulling managers away from where they add the most value: supporting their teams and the people they care for.

At CareBrain, we’ve designed a smarter, simpler way to manage this critical part of care work- Voice Notes+.

How does Voice Notes+ work? This new feature allows managers to capture, organise, and summarise everything from assessments and reviews to meeting minutes and memos- all through an intuitive chat function. The technology transcribes spoken notes instantly, structures them in a meaningful way, and produces a concise summary highlighting key points and action items. Users can pause, amend, or add context at any time, and download a secure summary document for records or inspections. By streamlining this process, Voice Notes+ saves managers hours of administrative work every week, while keeping all information safely stored within CareBrain.

This technology is about much more than convenience. Accurate, well-organised notes are essential for both quality care and regulatory compliance. By automating transcription and summarisation, managers can focus on human judgment and decision-making instead of spending time typing, formatting, or piecing together documents. It ensures key details are captured consistently, helping teams maintain inspection-ready records and giving managers peace of mind.

The introduction of Voice Notes+ reflects a broader shift in social care technology: using AI to free humans for the work only humans can do. In care, that means more time spent with the people who use care services, more capacity for staff development, and more energy to innovate in service delivery. At CareBrain, our mission is to create technology that works with care professionals, not in place of them, giving managers the tools to work smarter, reduce stress, and improve outcomes for the people they care for.

Whether it’s capturing a complex assessment, summarising a meeting, or keeping track of day-to-day memos, Voice Notes+ makes note-taking effortless, accurate, and actionable. It’s secure, flexible, and designed with the needs of care managers in mind. By simplifying these processes, CareBrain empowers care teams to deliver high-quality, compassionate care.

Previous Post
An Inspiring Day at the AI 100 Awards!