How to Make Sure Your AI Investment Succeeds: Make Adoption Your First Metric
As Chief Care Officer at CareBrain, I meet providers who feel they must pick the “one AI system” that will transform everything. In practice, AI success has far less to…
Rethinking Staff Supervision in Social Care: Reducing Admin Without Losing the Human Connection
Supervision in social care has always been a cornerstone of good care delivery. For care providers and Registered Managers, effective staff supervision represents quality assurance, accountability, regulatory compliance, and the human connection that underpins…
Transforming Care Management with Voice Notes+
In today’s fast-paced social care environment, managers are juggling multiple responsibilities. Overseeing staff, ensuring compliance, capturing outcomes for people who use care services, attending meetings, and maintaining detailed records can…
An Inspiring Day at the AI 100 Awards!
Recently I had the absolute privilege of attending the AI 100 UK Awards at the House of Lords. The event, hosted by Digital Leaders, celebrated the people and organisations across…
Forget the Silver Bullet: Why Small AI Pilots Are the Smart Start for Social Care
When it comes to adopting AI in social care, one of the biggest mistakes providers make is searching for a silver bullet – a single, all-encompassing system that promises to solve every…
Vigilant, reliable, and always on duty- like any good guard dog!
Why Guardrails Are Essential for AI in Social Care On the surface, building a generative AI chatbot can look straightforward. Many development teams can quickly produce a proof of concept…
Why We are Happy When Carebrain Says ‘No!’
At CareBrain we’ve put a huge amount of effort into ensuring our digital assistant for care professionals is highly accurate and trustworthy. It’s been finely tuned for the specific needs,…
From an AI sceptic to advocate!
My attitude to AI was very much that of contempt prior to investigation. I was familiar with various “Chat bots” that I found frustrating, and if I was asking…
Returning the Human Connection to Social care: Leveraging Digital
The community care sector serves as a cornerstone in supporting the most vulnerable members of society, including the elderly, disabled individuals, and those with chronic illnesses. Yet the under-loved social…
Why we will never replace carers with robots
As the world dives headfirst into the AI revolution, many people are feeling anxious about what automation might mean for their jobs and industries. The care sector, often the last…